Privacy Policy

At QuickPasal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software-as-a-service platform (collectively, the "Services").

1. Information We Collect

We collect information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us, or otherwise contact us. The personal information we collect may include the following:

• Account Information: Name, email address, phone number, and business details required to set up your QuickPasal profile.
• Connected Platforms Data: Information routed through third-party messaging integrations (e.g., WhatsApp, Messenger) that you authorize QuickPasal to access in order to provide the unified inbox service.
• Usage Data: We automatically collect certain information when you visit, use, or navigate the platform, such as your IP address, browser characteristics, operating system, and device information.

2. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

• To facilitate account creation, login processes, and business profile setup.
• To deliver and facilitate the core services—specifically, merging customer communications and order coordination into a shared workflow.
• To respond to user inquiries, offer support, and resolve troubleshooting issues.
• To send administrative information to you, such as updates to our terms, conditions, and policies.

3. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third parties only in the following situations:

• Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., cloud hosting, data analysis, and email delivery).
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, or legal processes.

4. Data Security & Retention

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

5. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to our support email.

6. Contact Us

If you have questions or comments about this notice, you may email us at [email protected].